30 Bizarre Customer Blunders That Will Make You Question Reality
I used to work for Kmart. Someone came into the store and wanted to know where the pet department was located. We only had one aisle of pet items and it was mostly items for dogs/cats (food, litter, toys, etc).
I took the customer to the aisle, and they said “this is it? This is all you have for pet supplies? You don’t have an actual department like other stores?”
“Yes sir, we just carry the basics. If you need a bigger selection, there is a Pet Supplies Plus located at the other end of the plaza.”
The customer got upset and said, “But if I wanted to go to Pet Supplies Plus, I would have gone there. But I wanted to go to Kmart. So I’m guessing you don’t have fish food or anything like that?”
I showed him the same selection of fish food, and he got upset. He then started asking advice for fish tanks and again, I directed him to the Pet Supplies Plus that was located just a couple storefronts down from Kmart. When he insisted on not going to that store, I gave him directions to 2 other pet stores in the area.
Eventually he left, but not before saying “this is why Kmart is going out of business!” Sure buddy, the lack of a pet department is the sole reason Kmart is going out of business.
I worked in a local cafe/newsstand/convenience store type spot. We also had a ticketmaster outlet for a bit. Our small town had an annual concert that usually ran two or three nights. It was really popular with the local folks, so it brought in a lot of foot traffic with people buying tickets (my boss was honestly a small-business mastermind). That was the extent of our involvement — we sold and printed gate passes.
On night one of the event, I was closing the store as usual, at 10pm. An irate woman called wanting to “file a noise complaint” about the concert. I was like, ma’am, you must have the wrong number, this is *local cafe*. She INSISTED that she was filing “an official noise complaint” and demanded to speak to the owner RIGHT NOW — 10pm on a Friday? Yeah, he’s not here. He also isn’t the police, and doesn’t deal with noise complaints. Also, it’s only 10pm, and this concert has been widely advertised for months.
She then went on a wild rant that we needed to do…something?…about the noise, since we sold tickets. She wouldn’t let me off the call, and was going berserk. I told her I was going to disconnect, since we had nothing to do with the event or the noise. She called back multiple times, and finally I just let the phone ring…was still ringing when we locked up. MA’AM ARE YOU OK?
I work for a CPA office that is in an office park with a couple doctors offices. One day a guy came in only speaking Spanish, so I grabbed my Spanish speaking colleague to translate. He talked to the guy in the lobby for a few minutes, then the guy left and my coworker came back and asked if that was a joke or we put someone up to that. Apparently the guy explained that his testicles were extremely swollen and painful, he was looking for one of the doctors offices and just walked into the first building in the complex. …I’m, sir, we do taxes here, not testicles.
I work as a cashier at a home goods store. I’m very friendly and honestly treasure my customer interactions.
I was doing my usual patter – “Hi there, how’re you doing, did you find everything all right?” – and this lady tells me that it’s the first time she’s been out of the house in a while. I thank her for choosing [store] and go to move on with the transaction. She raises her shirt, shows me a HUGE angry red incision on her stomach and starts telling me about her recent hysterectomy. The stitches hadn’t even been removed yet. I sort of nod and smile and try to pivot to her total so I can move on with the MASSIVE line that’s building, and she won’t stop talking.
I had to call for a back-up cashier, while getting a very detailed description of surgery, uterine cancer, and the recovery process. She didn’t drop her shirt the entire time.
I worked in an ice cream truck, a tweaker came up to the back (the rear doors were open), and tried to buy weed from me while I was serving customers. I had to explain to him I was not selling weed.
Later on he ambushed my truck when I was leaving the park, stood in front, hit the hood a couple times with a piece of metal, and then when I was driving off, threw said metal and shattered one of the side windows on the truck.
Went to drive-thru at a Wendy’s and the person taking the order said welcome to Walmart. I was really confused and I heard laughing and he said I’m so sorry he works there too and was on autopilot.
I’m a high school teacher in Australia. I had a parent rail me out that I wasn’t teaching their daughter how to do her taxes.
I’m a history teacher.
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(as of October 27, 2025 18:42 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
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(as of October 27, 2025 18:42 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
