30 Bizarre Customer Blunders That Will Make You Question Reality
This story is gonna show my age for a few reasons, but when I was about 12 or 13, I saved up my allowance and neighbourhood yardwork money to finally afford the newest iPod, the ones that could play videos as well.
I wanted to make sure they had it at the store before I got my parents to drive me there, so I opened the phone book, found the Apple Store, and called them.
Guy at Apple Store: “Hello?”
Me: “Hi do you have the iPod Video in stock?”
Guy: “Uh…this is an apple store. Like…crunch crunch?”
I had called the gift shop at an apple orchard.
I was working at McDonald’s and this lady said “can I get the Wendy’s 4 for 4?!” I said “ma’am this is a McDonald’s” and without a moments hesitation she replied “indeed it is can I get a Big Mac?”
I used to run a free food bank for HIV-positive clients in a health care organization. Most days of the week, clients could come and “shop” at the bank for their items. One day each week, however, we offered pre-packed bags (this was clearly communicated to clients) to cut down on wait time, as the bank could get very busy and backed up while people chose their items. On those days, we had a strict “you get what you get and you don’t get upset” policy, since the whole point of the pre-packed day was speed. One fateful pre-packed bag day, a client who came in was adamantly displeased with the juice offering in her bag. She returned to my window to insist on a juice trade; I politely refused and told her that she was welcome to come back another day to choose her items. She proceeded to scream all manner of creative profanities at me and throw the family-sized juice at my head.
I’m aware of the strain that living in compromised positions (medical or otherwise) can place on people. I am also aware that throwing juice is not generally rational, effective, or respectful. It just results in spilled juice, and that’s no fun for anyone.
Found the product I needed online. Drove to the store. Spent 20minutes failing to find said product on the aisle it was supposed to be on. Showed the picture to multiple staff, none of whom recognised it. Finally went to the customer services desk and after 10 minutes of waiting in line got told the website I was looking at was one of their competitors.
A man come into my tattoo shop once and asked for a massage with a happy ending. Was like “err this is a tattoo studio not a massage palour” and he just stood there like “yeah? I know” as if tattooists are synonymous with sexual masseuse.
When I worked at subway, there was a dude who asked how I hadn’t been murdered as a baby. The conversation went as followed:
Him: “What ethnicity are you? You speak English so well”
Me: “I’m Indian but I was born in Chicago before moving to California!”
Him: “Chicago? You should’ve been murdered as a baby, I’m surprised you’re alive.”
Me: “…uh. Yeah.” Him: “my buddy is on [illegal substances] and homeless”
I literally didn’t know what to say.
Literally working at a Wendy’s. Guy threatens to jump over the counter and strangle me because I accidentally entered an extra kids meal on his order.
I made the mistake because while he was ordering, he was simultaneously talking on his phone *and* poorly wrangling like 4 or 5 small children, leading him to repeat himself several times. I didn’t catch that one of them was a repeat.
So my family own’s an old fashioned Chinese restaurant. One of those places that have like 100 menu items with massive portions because it was from way back when.
So I’m taking an order and this woman gets her kids together. The son whose a teenager I think asks “do you guys have Thai tea?” I said no. The little girl whispers something to her mom and mom asks “you have sticky rice?” No. Some girl whose younger than the teenager says “oh, I don’t see pho on here.”
At this point I’m screaming in the back of my head; “This restaurant has been open since before my uncle was born. At that time you Americans thought that fried rice was exotic. Nobody was worried about ox tail soup, chilled tea with cream, and rice steamed in a bamboo. If you would like, you can drive 5 minutes down the street to the Lao restaurant that serves that. I know the owner and will give him your order.”
So my aunt notices me from the register and in our language asks me what’s taking so long to get their order. I told her that they were asking for. She tells me “send them down the street where they serve that stuff we don’t do that here.”
I got their order, and told me cousin about it. She says “well that’s technically Asian food. It’s not stupid to ask.” Don’t walk into a Chinese restaurant and ask for ‘Thai Tea’ or Vietnam’s most famous noodle soup dish.
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