“91 Hilarious Truths About Working in a Restaurant That Will Make You Nod In Agreement!”
Not all rude customers are alike. Some folks are decent but theyâve had an awful day, and they snap (even though they shouldn’t). Others are used to always getting their way, so they resort to bullying and manipulation.
Servers with lots of experience can often instinctively tell whoâs who, and how to deal with each category of people.
#22 And Salt
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#23 The Reasonable Requests
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#24 As A Server, I Promise You We Noticed Everyone That Makes Our Restaurant Their First Date Spot
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Often, unhappy customers just want to be heard and their criticism shouldnât be taken personally. A dash of empathy and some active listening from the serverâs side can work wonders in these situations.
It can be a ton of help if your manager roleplays with you and walks you through some potential scenarios with rude customers. Meanwhile, managers should always be available to support their newer staff members and step in if they have trouble handling negative and entitled people.
#25 The List Of Allergies A Table Handed Us On NYE (The Set Menu Was Surf & Turf)
Public service announcement: "If you have life-threatening dietary restrictions please check the menu beforehand and contact the restaurant to ensure accommodations can be made. Thank you".
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#26 The Highest Quality Speakers
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#27 Using Your Coworkers As Free Therapists
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Have you ever worked in the food service industry, dear Pandas? Do you have a lot of experience as a server, chef, or bartender? What are the weirdest situations youâve ever been in with customers?