“How One Misstep Triggered an HR Director’s Emotional Crisis—and What It Revealed About Workplace Culture”
Every single member of the company contributes to workplace culture with their actions
At the end of the day, stories like this one are a reminder that everyone—from ‘regular’ employees and middle managers to C-suite executives—is responsible for contributing to their company’s workplace culture. What you do, how you conduct yourself, and how you react to everything doesn’t just show what you value, it also directly affects the people you work with.
Unless you’re a fully remote freelancer, you work in a communal environment. Having soft skills is, therefore, invaluable. That means putting in the effort to develop high emotional intelligence, improving your communication and active listening skills, and generally trying to be more empathetic. These human aspects of work aren’t going away anytime soon.
Mocking someone in public, finding ways to cheat the system, etc. are all behaviors that contribute to a toxic environment. To be clear, no company is ‘perfect.’ Everyone makes mistakes from time to time. However, there are broad trends for the types of behavior that are deemed (un)acceptable.
A company that tolerates public insults against any staff members (senior or otherwise) likely has deeper issues that need to be addressed. There might be a breakdown in communication between the employees and management. Or there could be a lack of trust between different departments. Furthermore, the staff might feel underpaid, unmotivated, and unappreciated, so they feel the need to lash out or ‘game’ the system for their benefit.
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