Inside the Secret Lives of the Ultra-Rich: Shocking Tales from Luxury Hotels and Restaurants Revealed
Ever found yourself serving a guest who orders a drink then sends it back after a mere sip? Or maybe you’ve witnessed the silent command “Find my sunscreen,” uttered without so much as a glance? Welcome to the privileged world where wealth talks—but manners sometimes take a backseat. From the bustling lobbies of luxury hotels to sun-drenched poolside bars, tales from hospitality insiders reveal a mix of entitled demands, eccentric requests, and the occasional unexpected kindness. So, what really goes on behind those polished doors? Buckle up for a rollercoaster of stories about the rich, the rude, and the surprisingly generous—from the poolside to the penthouse. Ready to dive into the quirks of high-class clienteles and their ‘unique’ behaviors? Let’s get into it. <a href="https://www.reddit.com/r/AskReddit/comments/acr5w9/peoplewhoworkinhighclassrestaurants_and/edacgc7/”>LEARN MORE
I am a cocktail server at the huge pool of a 4 star hotel. A woman said in a mono-tone voice and without any eye-contact “I lost my sunscreen. Find it.”.
This isn’t as much a specific instance, but something that happens all the time with entitled or rich people. I work at a very expensive hotel in Hawaii and people will just come up to the desk and yell words at you. Like no hello or please, just “LUAU” or “ATM”. It’s like they aren’t even thinking of us as people.
Naturally, if you’re paying top dollar at a swanky restaurant, you expect high-quality service. But here’s the real question: Shouldn’t customers be held to a standard too? What about behaving well, being considerate, and not treating hospitality workers like personal assistants? Because, as some workers will tell you, being rich doesn’t always come with manners.
Ordering the most expensive wine in the house…pouring two 1/2 glasses…taking a sip…and sending it back knowing full well they are paying for it.
To those folks I say THANK YOU! Nothing makes employees happier than free (expensive) booze.
I don’t even work at that nice of a restaurant, but last month I got chewed out over the phone because some lady left her baby’s actual silver spoon on the table, and we didn’t know where it was so obviously one of us had stolen it.
Worked at a grocery store in uppity Gold Coast Chicago when I was a teen.
We sold soup for lunch and when bagging them, we put it in a paper bag followed by a plastic bag to make sure it’s secure.
Lady buys a soup, I proceed to bag the soup and she says no, I’ll just put it in my bag.
I say, M’aam are you sure?
Mind you she has a Louis Vuitton bag that looks brand spanking new.
15 minutes later she comes in raging that she has minestrone all over her Louis Vuitton and demands to speak to a manager. Smh.
My former boss (insanely wealthy), used to stay in presidential suites and would have any and all red removed. He was a high roller at several casinos and they made special chips just for him as a substitute to red chips. He hated the color red because when you’re losing money, you’re “in the red.”.
I worked for a resort in the Seychelles for 4 years. I have hundreds of stories which would fit this post but one that stands out was a very wealthy Canadian family who stayed at one of the private residences for a couple of weeks.
They brought their own staff including two personal chefs but also asked for a hotel chef to assist their team with prep and local ingredient knowledge. A chef I was friendly with was selected to spend the two weeks with them.
One day, another member of their staff came down to one of the restaurants and purchased two bottles of wine for €11,000+ each. Now we had far more expensive bottles on the list but this was still a notable sale and later that night, I asked my mate what they had cooked to accompany the wine.
Turns out they had poured both bottles into the pot while making a Coq au Vin.
I operated a premium chain restaurant in Canada. One day this Indian gentleman started coming in, at first by himself. On the first day he spent $200 on wine and tipped $1000. The next day he did the same again. When we saw him the third time I had servers fighting over him. Anyway, one evening he got drunk on wine and Brad the busboy made the mistake complementing his watch. Mr. S. takes off his Tag and gives it to Brad. The next morning Mr. S comes back to get his car and asks if Brad is there, I say yes and go get him, Brad knows what’s up and is removing the watch as he walks over to Mr. S. Mr. S says, “Brad I’m really sorry I got drunk last night and gave you my watch.” Brad is chuckling as he is removing the watch and says it’s no problem and he was just holding the watch until Mr. S returned. The next thing Mr. S. said, I could not believe: “Brad you don’t understand, I’m sorry because it was very rude of me to give you a used gift.” And at that moment Mr. S pulled out a box with a brand new Tag Heuer inside and handed it to Brad.
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