Inside the Secret Lives of the Ultra-Rich: Shocking Tales from Luxury Hotels and Restaurants Revealed
On top of that, he was an absolute gentleman to the point that we’d have probably given him the same level of care if he had didn’t tip…. Honestly, he was the perfect customer.
One day a couple friends and I went to a ren faire. We dressed up and at the end of the night we stayed at a very fancy hotel. We definitely couldn’t afford it but one of the friends I was with wife worked at the hotel and got us an insane discount. While we were in the elevator still dressed up an older lady kept staring at us. She finally said something I will never forget because I didn’t believe people like this exist. She said “I didn’t think people like you could afford to stay here.” I was honestly shocked. Felt like something someone would say in a movie. My friend spoke up and said “we have the gold.” And she just huffed.
I work for a really ritzy hotel. Not to make this political, but a very rich republican client was having an event at our hotel and asked to replace the head of security (male, light skinned African American, ripped, but maybe a baby face) because he didn’t look scary enough. The head of security actually found a replacement, a shorter, not as big African American, but dark skinned. The client explains upon meeting the new security person, “now there’s a guy I’m a afraid of.” Everyone in the room wasn’t sure what to say, so it went silent for a moment and then we moved on.
Later when the bomb inspectors came to inspect the venue (we were having a very high profile politician come to the event) that same client rolled his eyes and said to me “women in the military…” as a female bomb inspector entered the room.
I had to walk away before I said some s**t and loose my job.
When I worked at a casino, the GM received million dollar bonuses… I worked security at the gate, and the GM walked past me and I referred to him by his last name. Similar to “Hey (lastname), how are you today” while I held the door open for him. He snapped and threatened to fire me on the spot for being disrespectful. I was completely confused. Week later he walks by and “appologizes” for his threats but they were warranted. I was instructed to only refer to him as Mr. Lastname
Also, another day he threatened to fire me because I was helping a customer. When he walked by, I opened the door and did a quick nod towards him while still talking to this lady. It was explained by the director to me that I was supposed to stop everything, greet him, and not continue till after he had passed. So f**k the people who keep that place open, he was more important…
My SO hotel building is owned by a billionaire. Forbes rich list. Lovely unassuming Singaporean man. This man was in town visiting his property. The hotel isn’t 6 stars. It’s 200-300 a night. But he stayed there.
Him and his business group had bookings at the top restaurants every night. 400 dollars a plate venues. They then come back to the hotel and drink insanely expensive wine. Anything they didn’t finish as sent to the staff as a treat. Every staff he saw in uniform received a crisp 50 dollar note as a tip and a firm handshake. The staff who brought him wine or made bookings received a crisp 100.
Just a kindly middle aged billionaire checking out one of his many many properties.
Not stereotypical, but I was at a restaurant in Houston in 2004 during the MLB All Star Game week. George Steinbrenner rented out a large area of the restaurant and brought players, coaches and staff to eat brunch. We got there and were seated as all the MLB folks were leaving- I’m a huge baseball nut, so seeing all of the players was way cool. Anyhow, our waiter came to our table to welcome us and get our drink orders, and just had the happiest look on his face. I said, “man, must be cool to be on schedule when these guys come in.”, and he proceeded to tell us that he and his wife were the two servers for the baseball group, and that Mr. Steinbrenner left them a $50k tip. I’m not a Yankee fan, but looked at Mr. Steinbrenner a little differently from then on.
I don’t know if this counts, but I used to work at a high roller casino as a cage cashier.
There was a lady at the marker bank (a marker bank is kind of like getting a loan to gamble more money), and where the marker bank was situated was almost directly behind me. I had no idea she was standing behind me since it was a busy night, so when the person working the marker bank came back to the counter she was irate. She demanded my name from him, which he told her, because in a high roller casino you basically have to kiss a*s of people who spend A LOT of money. Suddenly, not knowing what was going on from behind me, I hear a gruff and irritated voice yelling my name while I’m helping a guest. I had to leave the guest at the counter to see what this privileged high roller needed, and the first thing that came out of her mouth was that she “had a bone to pick with me”. She went off on me for what felt like a good five minutes, saying she spent way too much money to be ignored, to which I tried to explain I couldn’t see her from behind me, and she fired back that I have peripheral vision and I should use it (she was definitely far out of my peripheral vision).
What REALLY took me back was when she said I was “helping a bunch of nobodies” before her. I never encountered someone so entitled in my life, to the point where they honestly think other people matter less because of the money they have. I was in genuine disbelief to actually hear something so arrogant like that come from someone’s mouth.