Man Demands Answers at Tesla Store After Mysterious £4,000 Charge for Nonexistent Car Sparks Fury

So, picture this: You’re all hyped about putting down a £4,000 deposit on a Tesla Roadster back in 2017—because who wouldn’t want a car that rockets from 0-60mph in 1.9 seconds? Fast-forward eight years, and your dream whip is still a ghost, while your money is seemingly on a never-ending vacation. Mark McCann, a car enthusiast with over 580,000 YouTube followers, decided enough was enough and marched into a Tesla store to demand what’s rightfully his. But here’s the kicker—is it a simple refund drama, or a lesson on tech promises and patience running on empty? Buckle up, because this ride’s got more twists than a Tesla autopilot on a winding road. LEARN MORE

A man was left with no other choice than to go into a Tesla store and confront him after claiming Tesla ‘stole £4000’ from him.

While Tesla have made headlines in recent weeks for the amount it has apparently saved owners by running on electricity, it turns out that others have not had the best experience when it comes to the American vehicle manufacturer.

Content creator Mark McCann is known for uploading videos on and around the subject of cars, to share with his fanbase of over 580,000 subscribers.

He took to YouTube to upload a video on his experience with one of Tesla’s planned models, the Roadster.

The Brit was candid in explaining what had happened to him in the past eight years, which would frustrate almost any car buyer.

The car content creator put a deposit down for a Tesla Roadster in 2017 (YouTube/Mark McCann)

McCann explained that back in 2017, he, like many others, was excited with the newly revealed Tesla Roadster.

The model was said to be able to go from 0-60mph in just 1.9 seconds upon its release, which was almost unheard of at the time.

Without hesitating, McCann put down a deposit of £4,000 to reserve a ‘Founder Edition’ Roadster.

This is common practice for car manufacturers bringing out limited edition models, but for the car itself to not be in production eight years later, well, that’s an issue.

McCann pointed out that he has tried to email the company multiple times to get his money back, something that would be straightforward with the majority of other car manufacturers.

Just a year after the deposit, McCann requested a refund, which came to nothing, followed by two more years of ignored emails.

In 2021, Tesla then requested he send the full £185,000 over to them, and when he put in a request for another cancellation, it again came to nothing.

By 2023, he went into a dealership to order two Model Ys, asking an employee to help with cancelling his Roadster. Unsuccessful again, despite the man saying it was ‘all sorted’ and that he would ‘get his money back.’

But now, in 2025, he’d had enough, and went to another dealership to try and get it sorted.

Explaining the situation to one of the employees, the man tried to help McCann out by checking his deposits and orders, before coming back and confirming that the ‘Roadster was cancelled.’

McCann was left no closer to getting a refund on his Roadster (YouTube/Mark McCann)

He admitted that he had ‘no idea’ about the model’s release date, with no real answer for the content creator.

McCann, frustrated, explained to viewers that it was an ‘absolute waste of time’ and that he might as well just ‘kiss the money goodbye’ as the issue was simply raised to superiors with no results.

Tesla would later call him and tell him that the refunds had been ‘actioned’, but he reaffirmed that no payment had reached his account.

Not the best look, Elon.