“Scandalous Train Debacle: Paralympian Under Fire for Controversial Missed Journey!”
Image credits: LNER
David Horne, the managing director of LNER, got ahold of her messages and later offered his apologies, acknowledging on a reply post: “Something clearly went wrong, and we let you down. We’ll investigate what happened and share the details.”
However, the responses to the champion’s calls for help on X left her dumbfounded, as despite receiving a large amount of support, the overall reaction was mixed, with a number of rude comments being left.
“Entitled?” read one reply.
“What, did you forget your carer?” asked another.
The Paralympian, who holds the title of Baroness and is a member of the House of Lords of the United Kingdom, felt deeply offended by the reactions some users had to the embarrassment she went through aboard one of LNER’s trains, and she issued a response hours later.
“To the ableist people who have said I should stay at home, not work, not expect to travel on a bank holiday, not travel on my own… Ummm not happening,” she replied.
Despite being offered apologies and reparations by LNER’s director and members of the Department of Transportation, Grey-Thompson believes there’s much to be done
Image credits: Tanni_GT
Image credits: Tanni_GT
For Grey-Thompson, the apology offered by LNER’s director wasn’t enough, as she highlighted that she and other disabled people frequently endure humiliating situations when boarding and disembarking trains.
“He apologized, but so what? They’re nice people, but that doesn’t change much.”
The baroness also believes the apology is not entirely honest and was done mainly as an effort to save face due to her high profile.
